F.A.Q.
What can I expect from Princess Diana Exhibition: Accredited Access?
For the first time, world-famous Royal Photographers (Anwar Hussein and his two sons Zak and Samir) share their experiences with the iconic princess and her family.
Princess Diana, by most accounts, is the most photographed human in history. She grew up in the public eye. One of the people that was there capturing the biggest and most important moments was Royal Photographer Anwar Hussein. Later his sons Zak and Samir joined the family business. This Exhibition will be told from their perspective. What they heard, what they saw, what they witnessed first-hand will all be shared. This is not a story you have heard before. If you are a hard-core fan or new to her legacy, you will be blown away by the fascinating depth and detail shared by the Hussein family.
Does the exhibition take place indoors or outdoors?
The exhibition takes place indoors.
How long does the experience last?
Guests will navigate through the experience at their own pace, which is expected to take approximately 60-90 minutes.
Does the exhibition meet social distancing and health security standards?
The exhibition complies with all local, state and Federal COVID-19 safety protocols. Social-distancing, disinfecting of high-touch surfaces and limited capacity are just some of the measures put in place to ensure the experience is healthy and safe for all guests.
Will there be merchandise for sale?
Yes, exclusive Princess Diana Exhibition merchandise will be available for sale on-site. There is no online store, so stock up during your visit!
What payment methods are accepted?
The retail shop accepts all major credit cards. Cash is not accepted.
Where can I purchase tickets?
Tickets are exclusively available here. Tickets will go fast, so this is the best way to ensure your desired date and time is available.
What payment methods are accepted?
The retail shop accepts all major credit cards. Cash is not accepted.
Who are the official sellers for this experience?
Tickets for the Princess Diana Exhibition are available exclusively through Fever here. Tickets are not available on any other website or ticketing platform.
Can I reschedule my tickets to another date/time, or upgrade/downgrade my ticket?
We can help you reschedule or exchange your ticket for another date, time or ticket category that is not already sold out. Please contact us at least 48-hours prior to your original ticket date for more information. Be sure to include the ticket number when contacting us, and our Customer Care team will get back to you as soon as possible.
Can I transfer my tickets to another person?
Yes, you can transfer your tickets via your ShowClix Account.
If you need assistance, please contact us at least 48-hours prior to your ticket date and make sure to include your order number.
What is your refund policy?
Tickets are non-refundable. Terms and conditions are agreed upon before purchase and can be viewed on your ticket receipt. Please reach out to our Support Team with any questions.
Do I have to print my ticket?
No, our tickets are digital and can be delivered via text or email once you make your purchase.
I don’t have a smartphone, what do I do?
If you do not have a smartphone, don't sweat! When you show up to the experience, please have your ticket ID or a paper copy of your purchase confirmation ready and our staff on-site will help you to enter!
Can I purchase additional children tickets with the Family Bundle?
The Family Bundle is only valid for 2 adult tickets and 2 children tickets. Additional individual children tickets can be purchased separately on the ticketing page.
Do you offer group ticket sales?
Yes, we offer group ticket sales at a discounted rate for parties of 10 or more. You can purchase group tickets by visiting here.